The following strategies provide a good general starting point for addressing concerns related to the need for accommodation from a transportation service provider:
- Explain that you will require an accommodation to access the service;
- Provide specific information that is directly relevant to your needs, restrictions or limitations;
- Participate in discussions about possible accommodation solutions; and
- Keep in mind that you may not get exactly what you want, but be open to reasonable accommodations.
If your concerns cannot be addressed through collaborative discussions, consider contacting a human rights lawyer to discuss your legal options.