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Update my donor information

If you are a supporter of the CNIB Foundation and would like to change any of the contact details we have on file for you, including updating your phone number, address or email, simply fill out the secure form below.

To securely update your bank or credit card details, or to request a reissued tax receipt, please call us at 1-800-563-2642, and one of our Donor Services agents will be happy to help you.  We recommend to never send financial details by email.

If you would prefer not to use our online form to update your information, please contact our Donor Services team by calling 1-800-563-2642.

For any other questions, please contact donorservices@cnib.ca

Please fill out your old information first, then provide your updated information in the section below it.

Old Contact Information

New Contact Information

By allowing the CNIB Foundation to send me e-receipts, I am helping to reduce their administrative costs as well as the impact on the environment.

Change Banking/Credit Card Information

If you need to update your payment information, please call Donor Services at 1-800-563-2642.