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A young black man with sight loss and a middle-aged white woman sit at desk while having a conversation. There are boxed lunches on the table.

Who We Serve

Main Content

At CNIB, we are committed to empowering Canadians who are blind, Deafblind, or who have low vision to live the lives they choose. Each year, we connect with individuals from all age groups and regions of the country, providing programs and services that cater to their unique needs. The following information gives an overview of who we reached during the 2023-2024 fiscal year.
 

A Growing Community

In the 2023-2024 fiscal year, CNIB served 12,270 unique participants, an increase of more than 15 per cent from the previous year. These numbers reflect individuals actively tracked through our program registration and attendance, though many more benefit from our community outreach and resources.
 

Reaching Across Canada

Our participants come from all across Canada, demonstrating CNIB's impact from coast to coast to coast. Whether in bustling cities, remote communities, or rural areas, we reach individuals in every region, providing support and services that empower them to lead fulfilling lives.

Our nationwide presence ensures that no matter where someone lives, they have access to the programs and resources they need to thrive.

Province Number of Participants
Alberta/NWT 1,468
BC/Yukon 2,302
Manitoba 477
New Brunswick 387
Newfoundland & Labrador 239
Nova Scotia 579
Ontario 4,939
Prince Edward Island 114
Quebec 1,169
Saskatchewan 553
Grand Total 12,227

 

Programs That Make a Difference

CNIB offers a variety of programs that support participants in different aspects of their lives. Here’s a breakdown of the program areas and the number of individuals involved:

Program Area Participants
Advocacy 1,695
Career & Employment 1,904
Children & Youth 1,110
Culture, Sport & Recreation 2,809
Peer Support 3,657
Technology 4,544
Vision Mate 1,488

 

Words from Our Community

Behind the numbers are real people whose lives have been impacted by CNIB's programs and services. Here are a few words from participants across Canada who have found support, community, and empowerment through our programs.

Wasif, a CNIB Mobile Hub participant, smiles at the camera. Wasif is wearing a grey hoodie, with a black jacket over top.   Anton is on a walk with his guide dog, Harper.   Gabriel, a CNIB Lake Joe camper, poses knelt down with a balloon animal.
         

“The CNIB Mobile Hub is an amazing project that offers all kinds of supports. [It’s] giving individuals chances to be a part of a community, to meet people, to learn about what is out there for vision loss. I am looking forward to the Mobile Hub coming back multiple times this year and would love to be more involved.”

-Wasif Bhatti, CNIB Mobile Hub participant

 

“Thanks to [my guide dog,] Harper, my mental health has improved so much. With her, I can navigate my city of Halifax without stress – and I can be active again! Harper and I walk or hike together for hours at a time. She’s my guide and my companion.”

-Anton Sianchuk, handler of CNIB Guide Dog Harper

 

“When I first arrived [at CNIB Lake Joe], it gave me a feeling of comfort and inclusion. I just felt really happy there. I think it’s better than Disneyland!”

-Gabriel, 12, CNIB Lake Joe camper


Read more stories on our blog.
 

Serving People of All Ages

Our community includes people of all ages, from young children taking their first steps toward independence to older adults embracing new skills and experiences.

Ages Participants
0 to 6 128
7 to 12 287
13 to 17 284
18 to 21 240
22 to 29 550
30 to 54 2,334
55 to 64 1,483
65+ 4,280


An additional 2,688 participants did not have age data recorded, indicating the range of interactions and different ways people connect with CNIB programs.
 

Embracing the Way Forward for All

No matter where they live or what stage of life they are in, our participants come to CNIB for guidance, support, and community. We continue to grow and evolve to meet their needs, always striving for a more inclusive and accessible future.