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Legal Referral Service

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Knowing where to turn to for support when navigating legal challenges can be complex. It’s also not always accessible or easy to understand. To help guide you through the process and ensure you get access to the legal support you need, CNIB provides a free, confidential legal referral service. Our goal is to ensure you’re connected with trusted, reliable community legal services and/or organizations that align with your needs.

How it works

Through phone or email, we’ll work with you to understand your situation, the type of support you think you may need, and any other relevant details about your legal issue.

Based on the information shared, we’ll work to ensure you get access to a community legal service and/or organization that is best suited to address your needs. This could include providing you with contact information for a community legal service and/or organization that may be able to assist you, or it may mean providing you with specific resources in an accessible format.

Please note that CNIB does not give legal advice or provide legal representation, nor can we guarantee the service quality of other organizations.

Get connected with the services that are right for you

Call us toll-free at 1-800-563-2642 on Monday to Friday from 10:00 a.m. to 3:00 p.m. EST. We close on Thursday afternoons at 2:25 p.m. to accommodate staff education sessions.

If you prefer written communication or would like to request a call back, you can fill out our Legal Referral Request Form. Response times may take up to two business days. Please note that our legal referral service is not an emergency service.