Despite my requests, I haven’t received the accommodations I require. What can I do?

Post-secondary institutions have a legal mandate under the Nova Scotia Human Rights Act to ensure you are afforded an equal opportunity to an education. This mandate requires postsecondary institutions to accommodate your needs up until the point of undue hardship. 

Accommodations will not always be perfect, however, they must be the best reasonable alternative. It is your responsibility to assist in the development and implementation of reasonable accommodations. Building a relationship with professors and other faculty staff help ensure your educational needs are met.

If accommodations are not implemented within a timely fashion or are not meeting your needs, there are a variety of people you can connect with to resolve these issues. Contacting your professor, in person or by email, is a good place to start. Your school might also have an accessibility office that can address your concerns. 

You may also want to contact the department head or the human resources department. 

If this approach does not address your concerns, you can find additional options in the section of this handbook, titled What can I do to enforce my legal rights?