Specialist, Service Coordination - Vision Loss Rehabilitation

Date d’ouverture
Date de clôture
Temps plein
British Columbia & Yukon
Prince George, BC
Description du poste
Essential Duties entail (but not limited to):
  • Conducts Comprehensive Assessment of Needs (CAN), and Personal    Details Assessments within EVRR primarily by phone, with individuals requiring VLRC rehabilitation services and makes appropriate referrals.
  • Ensures client needs are identified through appropriate use of the EVRR assessments. 
  • Identifies and assigns through EVRR the required Services and Interventions.
  • Flags urgent/critical client situations to Service Manager or other designated staff.
  • Provides appropriate follow up with clients to help ensure service quality standards are met.
  • Serves as a point of contact for clients by responding to clients enquiries.
  • Conducts Exit Interview.
  • Records all required data into EVRR in a timely manner, consistent with VLRC standards, including visit/time spent in service provision.
  • Manages caseload in an effective and efficient manner.
  • Responds to inquiries on VLRC services/programs and community resources. 
  • Initiates external referrals when appropriate.
  • Participates in and implements public education and community engagement opportunities.
  • Takes initiative to become familiar with and train in assistive technologies as required.
  • Performs administrative duties, including, but not limited to, service tracking, benchmarking, documentation of assessments/client contact, and applicable subsidy program as appropriate.
Résumé des fonctions
  • Knowledge and Skill Requirements
  • Knowledge and experience working with individuals with vision loss.
  • Well-developed interpersonal and communications skills, with emphasis on interviewing skills.
  • Self-directed, organized and detail oriented.
  • Demonstration of a client-centered approach with commitment to excellent customer service.
  • Demonstration of sound interviewing skills, good judgment, and ability to work under pressure.
  • Demonstrated ability to effectively communicate verbally and in writing.
  • Ability to work in a team environment and independently, with minimum supervision.
  • Proficient in use of both standard office software and specialized client management technology.
Experience and Education
  • Completed post-secondary education in the fields of Social Work,
  • Psychology, Applied Counseling, or an equivalent field.
  • Minimum two years of experience working with individuals with a disability in a rehabilitation setting.
  • Accreditation in counselling or rehabilitation is an asset.
Conditions de travail
  • Willingness to work flexible hours
  • Travel required.
Candidature et coordonnées

CNIB/VLRC strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB/VLRC is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB/VLRC.

To help ensure that this commitment is met, CNIB/VLRC is committed to working with all candidates that require an accommodation. If you require an accommodation, please let us know what accommodation you require and CNIB/VLRC will work with you to meet your needs at every stage of the recruitment and selection process.

For more information or to submit your cover letter & resume, please contact bobby.weir@cnib.ca

Please send cover letter and resume, and mention how you learned of this position.

Please note that the successful candidate will be required to pass a standard Criminal Record Check.

We thank all applicants for their interest in CNIB/VLRC, however, only those selected for an interview will be contacted.