2 to 20 hours a week.
Regina and Saskatoon Saskatchewan.
Administrative Assistant General Responsibilities:
- Promptly answer and direct all incoming telephone calls to the appropriate personnel;
- Greet visitors and walk-in clients to the Calgary office and promptly direct them to the appropriate personnel, department, or salesroom;
- When required, screen incoming calls and clients and provide requested assistance where appropriate, Client confidentiality to be kept at all times.
- Sort and distribute incoming mail, deliveries and fax correspondence; prepare courier pouches and bills of lading for routine pick-ups; complete courier slips for all departments;
- Process outgoing mail and monitor postage meter to ensure sufficient postage;
- Opening and closing the Calgary office each day, ensuring all areas are secure;
- Under direction of supervisor, monitor levels of office supplies;
- Maintain brochure stock at reception;
- Organize and maintain reception desk and visitor reception area with support from volunteers;
- Provide clerical support to assigned staff/departments as directed by supervisor;
- Other duties as assigned.
- Assists in building relationships with internal and external stakeholders;
- Works both independently and collaboratively with the entire office;
- Participates in committees and team meetings, as required.
Problem Solving/Time Frame of Impact:
- Ensures team tasks and goals are carried out in a timely fashion to meet organizational goals;
- Able to manage multiple tasks, while still meeting deadlines and producing high-quality work.
- Works under the general direction of divisional guidelines and standards but has latitude in making decisions on routine tasks;
- Consults with supervisor on issues that are more complex or may require upper level approval;
- Exercises judgment and tact when dealing with individuals and knowing when to elevate issues to the next level;
- Commitment to maintaining privacy and confidentiality.
- The ability to function with limited supervision when required;
- Maintains a positive attitude focused on total company success.
Benefit of position
- Make a difference for people who are blind or partially sighted by working bingos.
- Be part of a dedicated and passionate staff and volunteer team working to further CNIB’s mission.
- Reference or confirmation of hours upon request, after 3 months’ successful participation as a volunteer
Qualities, Skills and Training
Knowledge and Skill Requirements
- Proficient user of Microsoft Office including word processing and experience working in a database environment including queries;
- Requires excellent verbal communication skills;
- Ability to work under pressure;
- Ability to deal tactfully and diplomatically with difficult situations or individuals;
- Proven interpersonal and customer service skills.
Experience and Education
- High School graduate plus job-related experience;
- Minimum 1-2 years reception or administrative experience.
Application and contact information