An exterior shot of the Lake Joe welcome building.

Lead, Waterfront

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Job description

CNIB’s Lake Joseph Centre (commonly known as “Lake Joe”) is a fully accessible lakefront residential facility located in the Muskoka region of Ontario, providing a unique blend of recreation, skills training, social interaction, and personal discovery in a safe, inclusive environment. Two hours north of Toronto, Lake Joe stretches over 12.5 acres of waterfront property on the northwest corner of beautiful Lake Joseph. Staff and volunteers provide a wide range of high quality programs to people of all ages who are living with vision loss.

The Lead, Waterfront will provide support to the planning, supervising and facilitation of all waterfront programs available to guests at the CNIB Lake Joseph Centre with a focus on the best guest experience. This position is responsible for taking a supportive leadership role with staff and volunteers to ensure that guests are provided with exceptional care and attention while participating in programming both on and off Lake Joe property.

Essential Duties entail (but not limited to):

  • With guest safety at the forefront, ensure all waterfront equipment and waterfront vehicles are accounted for and in good working condition, reporting any deficiencies to the Lake Joe Management team
  • Ensure safety at the waterfront by supporting and maintaining active lifeguard rotation; monitor lifeguards to ensure they remain alert and attentive at all times while lifeguarding
  • Provide clear direction to lifeguards, highlighting specific zone and duty coverage
  • Manage and support staff in maintaining daily waterfront and water vehicles records
  • In an effort to maximize best guest experience, ensure all waterfront and boat programs are ready at least 15 minutes prior to the start of the programs
  • With guest safety as priority, establish and enforce safety procedures among staff, volunteers, guests and other visitors
  • In an effort to improve upon best guest experience, actively participate in staff meetings and all training surrounding the waterfront, water vehicles and related programming
  • Be a positive role model at the waterfront and in all areas of the centre
  • Assist guests by taking an active role in coordinating dining room duties and responsibilities, including serving meals
  • Enthusiastically and wholeheartedly participate in assigned evening programs
  • Be a positive host to guests in cabins and throughout the site
  • Actively participate and take a lead role in all waterfront and non-waterfront training
  • Provide assistance and support to all Program Facilitators
  • Work with the Lake Joe Management team to continually build positive staff group dynamics
  • Assist and/or lead waterfront and non-waterfront programming as assigned
  • Actively lifeguard as scheduled
  • Coordinate programs during waterfront time, boat cruises, waterfront games, etc.
  • Champion a Culture of Volunteerism, by supporting an environment where volunteers are respected and valued members of the team
  • Other duties as assigned

The duties and responsibilities outlined above are indicative of the role, but aren’t exhaustive and may be subject to change as required.


  • Strong interpersonal skills including patience and empathy
  • Ability to communicate effectively
  • Must have current Waterfront NLS Certification for duration of contract (Lake Joe may assist with obtaining certification if necessary)
  • Must have current Standard First Aid and CPR "C" for duration of contract
  • Must have (within 6 months of start date) Vulnerable Sector Police Record Check
  • Must have Pleasure Craft Operator Certification
  • G-Class Driver's License is an asset and current Driver's Abstract, if applicable
  • Related work experience in a leadership role
  • Experience working at an Ontario Camps Association (OCA) camp an asset
  • Ability to resolve conflict and take a lead role in emergency situations
  • Ability to work independently and in a team setting
  • Ability to supervise and provide leadership to others
  • Experience in instructing and overseeing water safety is an asset
  • First Aid and Bronze Cross Instructor/Examiner an asset
  • Ability to follow all protocol during any waterfront emergency
  • Ability to train use of rescue boat and paddle boards
  • Must be willing to meet and follow all uniform and attire guidelines
  • Ability to work in an outdoor environment for long periods of time
  • Ability to work flexible hours as well as standard camp hours
  • Ability to work in a changing and busy environment
  • Ability to travel when required
  • Must reside at Lake Joseph Centre during operational season
  • Must be willing to share accommodations with another staff member

Application and contact information

CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.

To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please let us know what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.

For more information or to submit your resume, please apply at

Please send cover letter and resume, and mention how you learned of this position.

Please note that the successful candidate will be required to pass a standard Criminal Record Check.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.