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Guide dog access to public places and services

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Many blind and partially sighted Canadians with guide dogs still find themselves in challenging and frustrating situations when trying to access public facilities and places such as cabs, restaurants and retailers.

Legislation varies from province to province, however in all provinces it contravenes the Charter of Human Rights and Freedoms to deny a blind person accompanied by a guide dog access to a public place or service.

For more specific information by province, please visit our page on guide dog access legislation.

CNIB Guide Dogs is committed to advocating with guide dog users to increase public awareness and breakdown of physical and attitudinal barriers. To aid in this, we have created a series of Tip Sheets.

What To Do When (Tips for Guide Dog Handlers)