Essential Duties entail (but not limited to):
• Serving as spokesperson, establish and maintain high profile throughout the region to heighten awareness of VLRO/CNIB’s purpose and needs.
• Serve as the key contact in our relationship with the LHIN(s) and foster opportunities to better integrate VLRO services and programmes into LHIN strategies and initiatives
• Develop and maintain good relations with other agencies, consumer groups, media, funding sources, general public, local government contacts, community professionals and volunteers.
• Develop and maintain professional partnerships with area ophthalmologists, optometrist and other primary eye care professions to ensure effective coordination, integration and referrals into and out of rehabilitation services, to the benefit of shared patients and clients.
• Oversee daily operations of the Regional VLRO office and satellite offices including vehicle and property maintenance, lease agreements, etc., in consultation with Facilities Manager.
• Work in collaboration with CNIB management and staff toward the effective coordination of client services and resources between different departments of CNIB (VLRO, DBCS and CNIB Foundation)
• Utilizing supportive management techniques, provide supervision to direct reports including the interviewing and selection of new employees, the completion of annual performance evaluations, approving all requests for leaves of absence, approving all expenditures, and providing discipline, if required
• Responsible for professional development and training of staff as appropriate
• Responsible for the development and submission of funding proposals and required reporting for all stakeholders (e.g. Local Health Integration Network(s) (LHINS, Blind Low Vision Program)
• Monitor budget for service delivery in all geographic areas within the Region
• Negotiate and monitor fee-for-service contracts with third-party payer organizations (e.g.) school boards, private businesses), as well as workshops and presentations
• In consultation with the Executive Director, responsible for the development and implementation of effective service delivery systems and programs in the region to ensure equitable rehabilitation services are delivered in an efficient and effective manner for all clients in accordance with National Systems and Procedures
• Monitor EVRR and KPI efficiency results, staff caseloads and waiting lists for the region
• Make recommendations to the Executive Director regarding new program initiatives and ideas to meet consumer needs and improve service delivery
• Coordinate all VLRO service related issues for the region
• In coordination with Executive Director, develop and monitor the Region’s Operating Plan and annual budget in accordance with management directions and standards
• Assist in the research and development of proposals and other documents as required; facilitate the preparation of statistical and information reports on the region’s services and programs
• Identify the educational and training needs of service staff and assist in the development of staff training workshops and seminars
• Supervise the maintenance of district client files in accordance with National Standards
• Ensure that all direct service staff comply with essential file documentation in accordance with National Systems and Procedures
• Requisition and disseminate material relevant to professional standards of excellence
• Conduct staff meetings on regular basis
• Assist with presentations during various VLRO and/or CNIB campaigns
• Attend meetings with various consumer organizations and funders as required
Knowledge and Skill Requirements:
• Demonstrated knowledge of supportive management skills
• Knowledge of client management systems and change management techniques
• Experience in developing service delivery models; ability to synthesize information
• Demonstrated decision making skills; self directed
• Strong communication, presentation and interpersonal skills
• Good relationship/team builder and networking skills with a variety of stakeholders; approachable
• Supportive and sensitive to individuals’ needs
• Excellent analytical, problem definition and problem solving skills
• Proven time management, planning, coordinating and organization skills; proactive in initiating multiple projects on an ongoing basis
• Professional attitude, results oriented, strategic and flexible
• Bilingual in English and French an asset
Experience and Education:
• Bachelor’s degree Human Services or holds post-secondary degree(s) from a program relevant to overseeing a health services team.
• Minimum five year’s experience in leadership role with experience in program development, multi-disciplinary service delivery
• Certification through ACVREP is an asset or experience specific to CNIB/VLRO services
• A combination of education and experience will be considered
• Knowledge and experience in budget preparation
• Knowledge and experience in managing the operations of a regional office
• Proficient in MS Office suite software applications
• Knowledge of adaptive technology an asset
• Knowledge and experience in working in not for profit, in the field of vision loss desired
Closing Date for Applications: November 30, 2018
Please Send the Application To: email@example.com and quote the job title in the subject line
Please send cover letter and resume, and mention how you learned of this position.
VLRC strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. VLRC is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with VLRC.
To help ensure that this commitment is met, VLRC is committed to working with all candidates that require an accommodation. If you require an accommodation, please state in your cover letter what accommodation you require and VLRC will work with you to meet your needs at every stage of the recruitment and selection process.
We thank all applicants for their interest in VLRC, however, only those selected for an interview will be contacted.