In this role, you will change what it is to be blind today by:
Creating and leading an amazing team
- You will work with the region's staff to help recruit, train, engage and actively manage an integrated team of volunteers who will be accountable for delivering programs to people who are blind
- You will develop and foster an inclusive, empowered culture where every team member – staff and volunteer – feels their contributions towards our mission are equally valued and respected
- You will lead by example in bringing our values to life – pushing your team to work with passion, determination, ambition and a positive spirit to change people’s lives, and society itself
Developing, delivering and monitoring best-in-class programs
- You will develop implementation plans to maximize the success of the engagement of volunteers and participants in CNIB's foundation recreation, sport and advocacy accessible community engagement programs
- You will lead and manage outcome evaluation processes as they relate to volunteer and participant engagement, using a national framework
- You will assist in the implementation of various programs throughout the Ontario North Region
Engaging and empowering participants
- You will champion CNIB's high standards of client and customer service, ensuring they are universally understood by staff and volunteers, and continuously upheld across all aspects of local operations
- You will build strong, positive relationships with program participants, and seek insight into their unique needs, goals and lived experiences
- You will proactively encourage and refer program participants to take advantage of other CNIB programs and services that may benefit them, offering them opportunities to expand their support network and deepen their community engagement
- You will be a key local advocate and ambassador for CNIB, developing effective partnerships with community organizations, funding agencies, individual and corporate donors, volunteers and others to help advance our mission in the community.
- You will work closely with CNIB’s Philanthropy team to maximize donor investment in CNIB's Recreation and Sports Programs – providing information and support for various types of appeals and impact reports and liaising directly with prospective and existing donors to secure, retain and upgrade their philanthropic and/or volunteer support.
- You will be a key local ambassador for CNIB, representing and promoting the organization at all relevant community events
The duties and responsibilities outlined above are indicative of the role, but aren’t exhaustive and may be subject to change as required.
- Excellent verbal and written communication and superior interpersonal skills. Portrays the appropriate professional image
- Knowledge and experience in advocacy and accessible communities initiatives
- Knowledge and experience in Accessibility Standards and best practices
- Knowledge and experience in developing and delivering training workshops and presentations
- Experience in 1:1 and group peer engagement and facilitation
- Strong relationship/team builder and networking skills with a variety of stakeholders
- Strong proficiency in all Microsoft Office applications, web-based software, and database customer management platforms
- Excellent organizational, time-management, and planning skills to work to concurrent and/or conflicting deadlines
- Highly flexible and able to respond to new tasks
Experience and Education
- Post-secondary degree or diploma in a related field.
- 3 - 5 years of experience in program development and implementation and customer service
- Volunteer engagement and leadership experience
- Personal and professional experience in advocacy, accessibility and recreation relating to blindness and vision loss
- Willingness to work flexible hours including some evenings and weekends
- Local and Regional travel will be required
- Willingness to work from different locations
CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.
To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please let us know what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.
For more information or to submit your resume, please contact HR.ON-North-West@cnib.ca
Please send cover letter and resume, and mention how you learned of this position.
Please note that the successful candidate will be required to pass a standard Criminal Record Check.
We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.