Program Coordinator – Volunteer & Community Engagement - Southern Interior & Northern BC/Yukon

Opening date
Closing date
British Columbia & Yukon
Kelowna, BC
Job description

The position entails, but is not limited to the following:

  • Plans and implements the volunteer services program, including assessing and identifying, in conjunction with management and staff, the requirements for volunteer resources in the region.
  • Actively recruits, screens, interviews, hires, matches to assignments, and cultivates volunteers, in order, to meet the region’s needs.
  • Provides orientation to all volunteers.
  • Provides training and support to staff who directly train and supervise volunteers.
  • Provides training and direct supervision to volunteers when applicable, e.g. Vision Mates and Ambassadors. 
  • Collaborates with relevant staff to prepare and update volunteer job profiles, competencies, goals and tasks in accordance with identified needs.
  • Manages and keeps up to date a database of volunteer activities.
  • Coordinates a volunteer recognition and stewardship program.
  • Builds relationships and partnerships with external stakeholders including local community groups/agencies, funders, and donors.
  • Coordinates the Ambassador and Vision Mate Programs.
  • Speaks at public and private meetings representing the CNIB as required.
  • Evaluates effectiveness of the program on an ongoing basis.
  • Meets identified needs for volunteer support.

Knowledge and Skill Requirements:

  • Excellent oral and written communication and public speaking skills.
  • Detail oriented with excellent multi-project, time management, and computer skills.
  • Proficient in the use of Microsoft Office software and database management.
  • Raiser's Edge database knowledge an asset.
  • Creative and innovative problem-solving skills.
  • Demonstrated leadership and coaching skills.
  • Understanding of regional services and fund development operations.

Experience and Education:

  • Minimum of five years’ experience in comparable or supervisory position within a non-profit, voluntary organization.
  • Personal history of volunteerism.
  • Volunteer Management Certificate from accredited program would be an asset.
  • Membership in VMPC or similar regional professional association an asset.
Working conditions
  • Willingness to work flexible hours
  • Occasional travel will be required.
  • Able to work effectively, independently or in a team environment.
Application and contact information

For more information or to submit your resume, please contact

Please send cover letter and resume, and mention how you learned of this position.

CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.

To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please state in your cover letter what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.

Please note that the successful candidate will be required to pass a standard Criminal Record Check.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.