Coordinator, Career Support Program

Opening date
Closing date
Alberta and NWT
Job description

The Career Support Program Coordinator (CSPC) supports and promotes the Program Lead with the delivery of the CNIB Foundation AB NWT's Career Support and Employment Program.  The CSPC participates as a valued member of the Career Support and Employment program team and works in a team environment with other CNIB staff.

Essential Duties entail (but not limited to):
  • The CSPC will be the first point of contact for any telephone, email, in person inquiries regarding the Career Support & Employment Program.
  • Provides accurate information regarding the available services of the Career Support Program.
  • Assess client needs and offer support to clients in their employment journey.
  • Provide quality, consistent support to the Program Lead in the delivery of the Career Support Program for program participants in Alberta.
  • Work collaboratively with Program Lead to design, develop and deliver and evaluate a pre-employment skills assessment program to approved clients to successfully support their identified career support needs.
  • Assist clients to identify employment/career interests & goals, develop action plans; prepare effective cover letters, resumes & assist clients to gain confidence & proficiency in the job interview, teach job search or research skills.
  • Maintain all client information within Salesforce and ensure individual and campaign records are up-to-date and accurate.
Career Support Internship Program:
  • Convey human resources best practices skills to new, approved interns in preparation and ongoing support during the internship placement.
  • Assist in the development and delivery of internship interviews and assist in the selection of approved interns.
  • Work with the Program Lead to develop a robust and an informational and marketing plan to distribute to interested employer partners.
  • Schedule, set up and assist in the delivery of small group sessions for clients.
  • these small group sessions will deliver valuable information and tools to assist in the job readiness of clients.
  • Support both the intern and the partner employer with employment retention assistance before, during and upon completion of the internship program.
Career Support Employment Skills Boot Camp:
  • Organize, facilitate and evaluate future employment skills bootcamps for clients in the Alberta region in collaboration with Program Lead.
  • Interview, pre-screen and select participants.
  • Collaborate with other community organizations to provide support during the bootcamp sessions.
Employer Outreach, Education and Advocacy:
  • Draft, review and revise an outreach plan to provide educational sessions to interested employers to dispel the myths associated with job seekers with vision loss.
  • Facilitate client testimonials to assist in the understanding of challenges and successes of job seekers with vision loss.
Job Requirements:
  • Demonstrated ability to communicate and relate well with clients, staff, parents, volunteers, and members of the community.
  • Ability to communicate effectively both orally and in writing, including proficient knowledge of grammar, spelling and punctuation.
  • Familiarity with career exploration internet-based platforms. Knowledge and skills in performing general office and business procedures.
  • Ability to use general office equipment and to utilize computer software applications (MS Word, Excel, Outlook, etc.) and the internet.
  • Ability to plan and work independently and as a valued member of the team.
  • Ability to work on multiple tasks and the ability to prioritize duties.
Required Experience:
  • Completion of Grade 12 High School Education.
  • Enrollment in a post-secondary program with a focus on business, human resources and/or career development.
  • Knowledge of vision loss/impairment would be an asset.
Application and contact information

CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.

To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please let us know what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.

For more information or to submit your resume, please contact

Please send cover letter and resume, and mention how you learned of this position.

Please note that the successful candidate will be required to pass a standard Criminal Record Check.

We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.