Founded in 1918, CNIB is one of Canada’s oldest and most respected charities. For 99 years, the organization has been Canada’s primary source of support for people who are blind or partially sighted, providing crucial vision loss rehabilitation services to thousands of Canadians each day.

With a dedicated team of approximately 700 staff members and thousands of volunteers across the country, CNIB is proud to be there, every step of the way, for people who are blind or partially sighted and their families, from the crucial early childhood years through adulthood and into the autumn of life. We also work diligently to increase public understanding of vision health, and to advocate proudly for an inclusive society where no citizen is left behind, regardless of vision loss.

CNIB has ambitious goals for the future. Through our new strategic plan, CNIB is working to ensure that every Canadian who is blind or partially sighted has access to the full range of services they need to increase their independence and have more control over their own lives.

For more information, please visit or call 1-800-563-2642.


January 9, 2017

Job Title:

Sr. Manager, Human Resources 


Full-Time Permanent


Toronto, ON 


Reporting to the Director, Human Resources & Volunteer Services, and partnering with the leadership team in the Ontario Division, this position provides day-to-day support and coaching on all human resources, employee relations and labour relations matters for the Ontario division.  As a member of the Human Resources & Volunteer Services management team, this position is an important contributor to the success of CNIB through partnering with business leaders and delivering human capital initiatives in Ontario for both staff and volunteers.

Essential Duties entail (but not limited to):

• Works with the Senior Management Team to develop and manage the Human Resources & Labour Relations components of the divisional operations’ plan including the related budget and workforce plan;
• Delivers divisional HR & Labour Relations’ objectives while ensuring alignment with National processes and practices;
• Provides leadership in Employee Relations and Labour Relations including participating in labour management committee meetings;
• In close collaboration with the Director, Human Resources & Volunteer Services, executes CNIB’s Labour Relations strategy, prepares for and responds to Labour Relations issues, conciliations and arbitrations;
• Provides strategic advice on employment legislation, Human Resources policies, trends and case law;
• Manages grievances and provides advice to management to ensure their successful resolution along with grievance tracking;
• Advises, coaches and counsels management on the effective implementation and interpretation of the terms and conditions of collective agreements;
• Manages the recruitment, selection, orientation and onboarding processes for staff in the Ontario Division;
• Manages the division’s business transformation process;
• Manages resources to assist in the delivery of the organization’s HR programs and services (e.g. workforce planning, performance management, disability management, return-to-work plans and employee recognition);
• Shares strategies, best practices and resources with management to promote a positive work environment.
• Facilitates conflict resolution and disciplinary action up to and including terminations when required;
• Conducts HR related research and investigations as required;
• Responsible for data input into HRIS/Payroll systems and producing ad hoc reports upon request.

Qualifications: (Education, Training, Experience):

• Minimum 7 years' Human Resources Management experience with expertise in recruitment, workforce planning, compensation planning, labour relations, talent management, and disability management.
• University Degree and/or Post-secondary business degree/diploma in Human Resources/Labour Relations.  Courses or certification in volunteer management is an asset;
• CHRL designation;
• Exceptional experience working in a unionized environment successfully negotiating and influencing diverse stakeholders;
• Strong business acumen and application of critical-thinking skills;
• Proven success strategically partnering with operations;
• Solid working knowledge of and experience applying ESA, Occupational Health & Safety and Human Rights legislation.
• Previous experience with process re-design or re-engineering activities that established work standards, improved workflows and created efficient practices that improve service delivery.
• Excellent knowledge of Human Resources practices in a unionized environment or public sector/broader public sector organization.
• Experience working closely with management on conflict resolution on employee and volunteer issues.
• Experience developing and implementing HR projects and programs.
• Computer literate in MS Office, HRIS and Time & Attendance systems.
• Experience with People@Work and EZLabor an asset.
• Willingness to work flexible hours;
• Occasional travel may be required

Closing Date for Applications:

January 25, 2017.

Please Send the Application To: and quote the job title in the subject line
Please send cover letter and resume, and mention how you learned of this position.
CNIB strives to establish and maintain an inclusive workplace and believes that the diversity of our workforce is an invaluable asset. CNIB is committed to following recruitment and selection practices based on merit, transparency, accessibility and inclusion ensuring that all candidates are given a fair opportunity for employment with CNIB.
To help ensure that this commitment is met, CNIB is committed to working with all candidates that require an accommodation. If you require an accommodation, please state in your cover letter what accommodation you require and CNIB will work with you to meet your needs at every stage of the recruitment and selection process.
We thank all applicants for their interest in CNIB, however, only those selected for an interview will be contacted.